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Contact Us

We are currently experiencing a high volume of contacts and as a result we have decided to temporarily suspend our email contact service. Our team are working extremely hard to get through a backlog of emails and we hope to be back up and running as soon as possible.

The quickest way to contact us is by using our web chat service. Please click on the ‘Need any help?’ button on the left hand side of the page and one of the team will be able to assist you.

If you require assistance with setting up your online account, the quickest way to do this is to visit our help section here. For more information you can download our user guide here or watch our video tutorial here.

If you are already an online customer and are trying to place or amend an order online, the quickest way to do so is to log in to your account. You can change orders for a specific delivery day through the 'My Orders' section, or amend your regular order using the 'Regular Items' section.

In the instance we weren’t able to deliver to you or you had some missing items, please check the 'My Transactions' section of your online account. Your refund will appear here. There may be a delay in the order status updating in your account so we thank you for your patience.

If you do need to speak to us about any other reason then please call us on 0345 606 3606 and select option 4 and one of the team will be able to help you. It may take a little longer than normal to speak to one of the team but we ask that you are patient with us and we will answer your call as soon as possible.

Need to Speak to Our Team?

Here's how you can get in touch

Milk & More

Customer Services lines available:
7am - 4:30pm Monday to Saturday or 7am - 12pm on bank holiday weekends

Don't forget to check our FAQ section for up to date information on using Milk & More and how to manage the various features of your account.